Client Services Manager

Client Services Manager

£37,000 - £46,000 per annum

Your role with us:

The Royal Mint is on a journey of growth in the D2C space and we are seeking dynamic Client Services Manager’s to join our high performing Collect Sales team in London.

As a Client Services Manager you will play a pivotal role in driving sales revenue and profit for our D2C collect business. Responsible for nurturing and expanding a portfolio of clients, selling our unique products and providing a world class service. The role is a blend of innovative, idea led thinking and relationship management ensuring unmatched customer experience. During periods of high demand, you will support the invest function in handling enquiries and generating sales opportunities.

We are looking for people who have:

• Proven experience in D2C sales and account management, ideally in luxury goods or financial services.
• A successful track record of achieving and exceeding sales targets and KPI’s
• Exceptional communication skills and ability to build strong client relationships
• Significant experience managing high value clients and delivering face to face sales pitches

We are looking for people who are:

• Highly professional, confident and enthusiastic brand ambassadors
• Natural networkers, comfortable at high profile events and with senior stakeholders
• Results driven with a strategic mindset
• Team players who thrive in fast paced, target driven environments
• Well organised with strong attention to detail
• Positive, solution focused and able to adapt to changing business priorities

More information and employee benefits:

• Access a competitive base salary with performance related pay to reward your success.
• London based with occasional travel to Wales
• Enjoy a 9-day fortnight as part of a flexible hybrid-working model, with a blend of home working and at least three days per week in the office.
• Supportive and sponsored professional development opportunities + reimbursement of professional membership fees.
• 24.5 days holiday + bank holidays.
• Option to buy up to 5 days annual leave per annum.
• Generous Pension Scheme – with the ability to adjust your contribution amount.
• Automatic enrolment to The Royal Mint’s Life Assurance Scheme.
• Access to free onsite car parking and canteen proudly serving Costa Coffee.
• Access to various salary sacrifice schemes e.g. Technology, Cycle to work, Pendragon Car Leasing Scheme