Sales Administrator

Sales Administrator – 12 Month Fixed term Contract

£25,921 per annum

Your role with us:

The Sales Administrator will support the account manager and customer manager with providing a first class service to our B2B Royal Mint customers by ensuring that orders, emails and complaints are actioned with the SLA’s for the department.

We are looking for people who have:

• Strong IT skills, including MS Word, Excel, and Outlook.
• Excellent organisational skills and the ability to manage multiple priorities.
• A good general level of maths.
• Experience in a customer-facing role.
• Knowledge of data management and stock systems.

We are looking for people who are:

• Committed to delivering excellent customer service.
• Highly organised and methodical with strong attention to detail.
• Proactive problem-solvers who can work to tight deadlines.
• Professional, diplomatic, and approachable in all interactions.
• Adaptable, collaborative team players who are willing to step in and support colleagues when needed.

More information and employee benefits:

• Enjoy a 9-day fortnight as part of a flexible hybrid-working model, with a blend of home working and at least three days per week in the office.
• Supportive and sponsored professional development opportunities + reimbursement of professional membership fees.
• 24.5 days holiday + bank holidays.
• Option to buy up to 5 days annual leave per annum.
• Generous Pension Scheme – with the ability to adjust your contribution amount.
• Automatic enrolment to The Royal Mint’s Life Assurance Scheme.
• Access to free onsite car parking and canteen proudly serving Costa Coffee.
• Access to various salary sacrifice schemes e.g. Technology, Cycle to work, Pendragon Car Leasing Scheme.
• Automatic access to our Hapi App offering retail and leisure discounts, and employee assistance/wellbeing programme in partnership with Health Assured.
• Ability to join and use our onsite gym, which is run by employees within The Royal Mint + access to onsite occupational health support and physio.
• Opportunities to get involved in supporting our chosen charity and paid time to take part in volunteering via our ‘Give a Day’ incentive.